Natural Gas Safety

Natural Energy Utility Corporation’s main objective is to supply our customers with natural gas and ensure their safety. Our employees work earnestly to maintain our pipelines by performing inspections, marking lines, patrolling, pressure monitoring and odorizations. Because natural gas is colorless, tasteless and odorless, a harmless product called Mercaptan is added to give natural gas a scent of “rotten eggs.” This makes it easier to detect in case of a leak.

To protect your family in your home, follow these safety steps:

• Have appliances installed, serviced and repaired by a qualified technician.
• Follow the directions on the appliance for lighting a pilot light.
• Keep your chimney flue and vents for appliances clean and in good condition.
• Appliances and heating equipment areas should be free of paper, debris, and flammable materials.
• Do not use an oven or range as a heating device for your home.
• During cold weather, clear excess snow and ice carefully from natural gas equipment and appliance exhaust vents using a broom or your hands instead of a shovel or sharp instrument.

Another way to protect your family is to recognize signs of carbon monoxide poisoning. Carbon monoxide can come from any source that burns fuel such as cars, fireplaces, woodstoves, kerosene space heaters, charcoal grills and gas appliances. Early symptoms of carbon monoxide poisoning include:

• Headache
• Dizziness
• Nausea

As carbon monoxide builds up in your blood, symptoms get worse and may include:

• Confusion and drowsiness
• Fast breathing, fast heartbeat or chest pain
• Vision problems
• Seizures