Start Service

New / Existing Residential Service

Natural Energy Utility Corporation services area throughout Boyd, Carter, and Greenup counties of Kentucky.  If you believe service is available in your area, you may apply for new services by completing the applicant link below with the tap fee or call us at 606-324-3920.


New / Existing Rental Service


New / Existing Commercial Service


You may drop off your application to us at our office in Ashland, KY, or mail it to us at:
Natural Energy Utility Corporation
2560 Hoods Creek Pike
Ashland, KY 41102

Customer Notifcation

Register for Online Access to Your Account

Once you have applied, please register for access to your account to pay your bill or view account information.

Register for Online Access to Your Account

New Service Installation Directions

These documents depict the typical installation directions for connecting natural gas service to your structure. You should insure all Federal, State, and local codes are observed when installing natural gas service lines as these directions do not override any codes.

Medium Pressure Installation at Foundation
Medium Pressure Installation in a Remote Location
Low Pressure Installation at Foundation
Mobile Home Installation

Stop / Terminate Service

If you move from our service area or you move from one location to another within our service area, your existing account with Natural Energy Utility Corporation must be closed. We do require 3 working days’ notice. This can only be done through our office by calling 606-324-3920. Upon request to continue service, a reconnect fee of $50 will be charged and paid before service start-up.

Commercial Gas Services ONLY

Because we want to get to know your business better, we encourage you to have the following information ready:

  • Business Name
  • Physical Address
  • Billing Address
  • Contact
  • Contact Phone Number
  • Emergency Contact
  • Emergency Contact Phone Number
  • Landlord (if applicable)
  • Employer Identification Number (EIN)
  • Directions to new location
  • Mechanical Contractor
  • Date someone is available to walk the property
  • Estimated volume consumption and pressure required